Information

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Other Information

Class Start Times Lessons start promptly so please insure you arrive at the pool 15 minutes prior to your lesson start time. This will ensure you have enough time to get both you and your baby changed and on poolside for a hassle free start. Class Numbers Classes are tailored to the size of the …

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Nappy Policy

At Waterlife Swim School we require each child under the age of 2 years to wear a Happy Nappy whilst swimming. The passing of solids (or semi-solids) into the water can create a serious risk of an infection called Cryptosporidium being passed into the water. Should a movement occur and leaks into the swimming pool, …

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Cancellation/Refund Policy

Cancellation/Refund Policy We will refund the cost of the course if you cancel at any point up to the day before the course begins. If you cancel on or after the start date we cannot offer you a refund or a transfer. We will however, where possible, find a person from our waiting list to …

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Catch Up Policy

As per our terms & conditions, we offer 3 catch-up classes per term subject to availability. Unless we know swimmers are absent we have to assume classes are full and can add one extra swimmer. It would be most helpful if you could inform us of any planned absence, preferably by email. We do our …

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Payment Methods

Payment methods Bank transfer – Account Name: Waterlife Swim School, Account No: 43681041, Sort Code: 09-06-66. Please use Site/Day/Time as the reference (eg: CED/THUR/1030). Cheques – Make payable to Waterlife Swim School and put your child’s name on the reverse of the cheque and posted to Waterlife Swim School, 35 Headington Road, London, SW18 3PR. Payment …

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Terms & Conditions

The following Terms and Conditions form the basis of a Contract between You and The Company. The definitions of words used throughout this document are listed below:- ‘The Company’ means WaterLife Swim School, ‘We’ ‘Us’ or ‘Our’ means The Company ‘Guardian’ means a person other than a parent who brings the baby to the Lesson …

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Cookie Policy

Cookie Policy for Waterlife Swim School What Are Cookies As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these …

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